rabaje Terms & Conditions

To open and maintain a rabaje account, you must satisfy all of the following eligibility criteria at the time of registration and at all times thereafter:

• You are at least 21 years of age;
• You are a natural person (not a corporation, trust, or other legal entity) using the platform for personal entertainment only;
• You are not a current employee, contractor, director, or immediate family member of a rabaje employee;
• You are accessing the platform voluntarily and are not subject to any self-exclusion agreement that would prohibit your use of online gambling services;
• You are registering one account only and have not previously had an account terminated by rabaje for breach of these Terms.

rabaje reserves the right to verify your identity and age at any stage. Failure to provide requested verification documents within a reasonable timeframe may result in account suspension and withholding of pending withdrawals pending completion of the verification process.

rabaje processes all player transactions in Bangladeshi Taka (৳) via the following supported payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard (through supported Bangladesh-licensed financial institutions including City Bank, BRAC Bank, and Islami Bank).

• Minimum deposit: ৳100 via bKash or Nagad; ৳500 via card payment.
• Minimum withdrawal: ৳500 via mobile wallet; ৳1,000 via card.
• Processing time: Mobile wallet withdrawals are typically processed within 4–60 minutes during Bangladesh Standard Time (UTC+6) business hours. Card withdrawals may take 1–5 business days depending on the issuing bank.
• Deposits must originate from a payment account held in your own name. Third-party deposits are not accepted and will be returned to source.
• Withdrawals will only be processed to a payment account registered in the same name as the rabaje account holder.
• rabaje reserves the right to request transaction documentation before processing withdrawals above ৳50,000.

rabaje does not charge deposit or withdrawal fees; however, your mobile wallet provider or bank may apply their own standard transaction fees. rabaje accepts no liability for third-party fees.

rabaje offers various promotional bonuses to eligible players, including but not limited to: welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as Eid, Pohela Boishakh, BPL season, and the T20 World Cup.

• All bonuses are subject to individual promotion-specific terms, including applicable wagering requirements, minimum odds restrictions, game contribution rates, and time limits.
• Wagering requirements must be fulfilled in full before any bonus-derived winnings may be withdrawn.
• Only one bonus may be active on your account at any time unless expressly stated otherwise in the relevant promotion terms.
• rabaje reserves the right to cancel, modify, or withdraw any promotional offer at any time without prior notice in cases where abuse is suspected.
• Bonus abuse, including but not limited to multi-accounting, arbitrage play, or exploitation of promotional terms, will result in forfeiture of all bonus funds and associated winnings, and may result in permanent account closure.

The rabaje sportsbook offers markets on cricket (BPL, IPL, ICC T20 World Cup, Bangladesh Tigers, and international fixtures), football, kabaddi, hockey, and other sports at rabaje's discretion.

• All bets are accepted subject to the specific rules applicable to the relevant sport and market as published on the platform at the time the bet is placed.
• Pre-match bets are settled once the relevant event result is confirmed by the official governing body (e.g., ICC, FIFA). In-play bets are settled in real time.
• rabaje reserves the right to void any bet placed on an event that is abandoned, postponed (and not rescheduled within 48 hours), or affected by an obvious pricing error.
• Maximum single-bet and accumulator-bet payout limits apply and are displayed at the time of bet placement. Bets exceeding these limits will be partially accepted to the maximum permitted stake.
• rabaje reserves the right to limit, restrict, or refuse bets from any player at its sole discretion, including limiting stake sizes on specific markets.

rabaje's casino product includes slot games, live dealer tables, crash games, fishing games, and instant-win games supplied by certified third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi.

• All Random Number Generator (RNG) games are certified by the relevant game provider's testing laboratory. rabaje does not independently alter game outcomes or return-to-player (RTP) rates.
• Live casino games are streamed from professionally operated studios. rabaje is not responsible for interruptions caused by third-party infrastructure, internet connectivity issues on the player's end, or force majeure events.
• In the event of a disconnection during a live casino session, the platform will attempt to reconnect. Bets that have been confirmed and accepted prior to disconnection remain valid and will be settled according to the game result.
• Malfunction voids all pays and play. If a technical fault causes an erroneous win to be credited to your account, rabaje reserves the right to reverse that credit.

rabaje reserves the right to suspend or permanently close any player account, at its sole discretion, for any of the following reasons:

• Breach of any provision of these Terms & Conditions;
• Failure to satisfy identity verification or age verification requirements;
• Suspected fraudulent activity, money laundering, or use of stolen payment credentials;
• Abuse of bonuses, promotions, or exploit of a platform vulnerability;
• Chargebacks initiated against rabaje without prior contact with support;
• Player-initiated self-exclusion request under the Responsible Gaming programme.

Upon account closure for breach, all bonus balances and associated winnings will be forfeited. Real-money balances that were deposited from verified payment sources and are not subject to an active investigation may be returned to the original payment method at rabaje's discretion following a full account review.

All content on the rabaje platform — including but not limited to the rabaje brand name, logo, design elements, software code, game interfaces, promotional materials, and written content — is the exclusive intellectual property of rabaje or its licensed content providers.

• You may not copy, reproduce, modify, distribute, republish, transmit, or commercially exploit any part of the rabaje platform or its content without prior written authorisation.
• Game titles, studio names (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi), and associated trademarks remain the property of their respective owners.

To the fullest extent permitted by applicable law, rabaje shall not be liable for any direct, indirect, incidental, consequential, or punitive losses arising from:

• Your use of, or inability to access, the rabaje platform or any service offered thereon;
• Errors, omissions, or inaccuracies in game results, odds, or account balance displays caused by technical faults;
• Interruption of services caused by internet connectivity issues, mobile network congestion, device incompatibility, or force majeure events;
• Losses incurred as a result of gambling on the platform, including losses from games of chance where outcomes are determined by certified RNG systems;
• Unauthorised access to your account resulting from failure to maintain adequate password security on your end.

Nothing in these Terms limits rabaje's liability for fraud, wilful misconduct, or any other liability that cannot be excluded under applicable law.

rabaje collects, processes, and stores personal data in accordance with its Privacy Policy, available at /privacy-policy. By agreeing to these Terms, you also acknowledge and accept the rabaje Privacy Policy.

• Personal data collected includes registration information (name, mobile number), transaction records, gameplay history, and device/session data used for security and fraud prevention.
• rabaje applies SSL encryption to all data transmitted between your device and the platform. Passwords are stored using industry-standard hashing; they are never stored in plain text.
• rabaje does not sell personal data to third parties. Data may be shared with payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard) and game providers solely to the extent necessary to deliver the requested service.

rabaje is committed to providing a safe and responsible gaming environment for all players. The following tools are available to all registered players directly from their account dashboard:

• Deposit limits: Set daily, weekly, or monthly deposit caps to control your spending.
• Session time reminders: Configure alerts that notify you when you have been playing for a specified duration.
• Self-exclusion: Request temporary (30 days, 90 days, 180 days) or permanent exclusion from the platform at any time via the support team.
• Reality checks: Enable periodic on-screen notifications displaying your net session result.

If you believe gambling is negatively affecting your life, please contact our support team immediately. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period. Full details are available on our Responsible Gaming page.

These Terms & Conditions are written and shall be interpreted exclusively in English. In the event of any inconsistency between an English version and any translation, the English version prevails.

• In the event of a dispute regarding game outcomes, account balances, or platform behaviour, you must contact the rabaje Player Support team in the first instance via the live chat feature or by emailing [email protected].
• rabaje aims to resolve all complaints within 5 business days of receipt.
• For unresolved disputes, the matter shall be subject to binding arbitration under the rules applicable to digital consumer services, with proceedings conducted in English.
• These Terms shall be governed by the laws applicable to digital entertainment services in the jurisdiction from which the platform operates.

rabaje reserves the right to revise these Terms & Conditions at any time. Significant changes will be communicated to registered players via a notification displayed upon next login. The revised Terms will take effect immediately upon publication unless a specific future effective date is stated.

• It is your responsibility to review the current Terms periodically. The effective date at the top of this page indicates when the Terms were last updated.
• If you do not accept the revised Terms, you must cease using the platform and may request account closure by contacting Player Support.
• Continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised Terms.